Carl grew up in Texas, where he enjoyed watching the women in his family prepare delicious comfort food that enticed the senses. Inspired by their culinary skills and his passion for artistic expression, he began cooking professionally at a Five Star resort in Park City, Utah. This experience launched his career as a talented chef and sparked his desire to elevate the dining experience beyond just the food on the plate.
"It's not enough to share a great recipe. Great food and exceptional service must go hand in hand to create a seamless experience. You must create an emotional connection with every customer and client."
Carl Williams is a seasoned professional with 35 years of experience in the food and beverage industry. Throughout his career, he has traveled extensively, managed numerous restaurants, and created unforgettable dining experiences for diverse customers.
One of his notable achievements was launching The Garden Cafe, a 250 seat formal dining restaurant in the Great America Hotel, a 750 room, five star hotel in Salt Lake City, Utah. As part of his role, Carl was responsible for recruiting and training the service staff and creating procedural manuals to ensure efficient restaurant operations. He successfully hired and trained the entire team at once, which helped to expedite the restaurant's opening. Due to his exceptional organizational skills and attention to detail, The Garden Cafe became a huge success and remains a popular dining destination for thousands of people worldwide.
Carl leverages his vast experience to support other professionals in the service and culinary industries by enhancing their service and food quality to unparalleled levels. Customers seek memorable experiences and want to feel satisfied with bringing money to your restaurant, organization, or startup. They crave appreciation and the feeling of escaping their routine. People are no longer content with seeing the tip jar, they want a complete journey.
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